How do I start buying?
Every item available to order on our site includes an Add to Basket button that once clicked will add the item to your shopping basket, which will then appear in the top right hand side of your screen. You can add as many items as you like before clicking Check Out to complete your order. The Basket will provide an ongoing list and the 'View Basket' option allows you to see more detail and amend your order.
Please select the post and packing option relevant to the speed of service you require.
You will need to provide credit/debit card, during this process.
Do I have to register on your website to buy?
You do not need to create a login to buy from us, if you choose not to,your contact details will be held only within this order. You will be updated on the order status by email but will need to create a login in order to view a full order history, keep billing or delivery addresses, keep payment details or leave reviews.
When do I pay?
Your card details will be checked at the point you click Place Order Now and the value of your order pre-authorised, but NOT charged. Then the order will be sent to our Web Team for processing and a confirmation email sent to your registered email address.
If you have signed up for Verified by Visa or Mastercard Securecode you go through an additional security check but this does not affect when you are charged.
What are my payment options?
The following credit and debit cards are accepted:
As well as card type, you will need to fill in your card number, name and address of the cardholder, card expiry date and, if you have one, start date and issue number. (NOTE: some credit cards may not have an issue number or start date. If yours doesn't, don't worry, simply leave this field blank).
Most credit and debit cards now also include a security code that is listed on the signature strip of your card. This will need to be input each time you use the card as, in keeping with credit card security rules, this data is not held on our systems but deleted after each use.